International Health Tourism Forum
The City of Lublin as a Lublin Medicine Cluster coordinator is pleased to invite representatives of companies and institutions involved in the development of health tourism to the International Health Tourism Forum – Lublin 2019 which will be held on October 7, 2019 in ECOTECH–COMPLEX in Lublin, Poland.
About THE forum
Last year the City of Lublin hosted the first edition of an international conference Health and Medical Tourism Summit – Eastern Europe 2018, which was attended by 250 participants from 20 countries, including 20 medical tourism intermediaries and 30 panellists from countries such as Hungary, Croatia, the Czech Republic, Ukraine, Latvia, Great Britain, Israel and the USA. We hope to organise our summits every two years.
This year we offer another form of meeting – the Forum. We expect our event to be attended by over 100 participants from about 10 countries and more than 25 speakers and panellist: medical tourism experts, intermediaries, representatives of public administration, clusters, associations in health tourism, medical and wellness services providers.
As the health tourism market is very dynamic, there is a need for decision makers and practitioners representing business to meet at least once a year and discuss current trends, experiences, opportunities and limitations of development, good practices and the role of advanced technologies in patient care processes.
The Forum will be held in English. Simultaneous interpreting into Polish will be provided.
Participation in the Forum is free of charge.
Lublin, an administrative centre of the voivodeship, the capital of Lublin Region, and home to 340,000 inhabitants, is the biggest city in Eastern Poland.
The top-ranked Lublin medical service sector not only provides healthcare to the residents of the city and region, but it is also one of the most popular destinations for medical tourism in Poland and Europe. Well-qualified specialists working in the highest-standard healthcare centres, as well as scientific facilities of the Medical University, are the sector’s top assets.
The sector’s potential is strengthened by Lublin Medicine Cluster – a cooperation platform among higher education institutions, research centres, healthcare entities, entrepreneurs, business environment institutions and local authorities. The aim of this initiative is to support the development of the medical and wellness industry (Lublin Medicine Cluster).
Lublin is an academic centre recognised in Poland and abroad, having a rich educational offer. The city is also a hub of a bustling cultural life boasting various events held annually which attract a wide audience. The Night of Culture, “Codes” Festival of Traditional and Avantgarde Music, “Theatre Confrontations”, the International Dance Theatre Festival, the “Magicians” Carnival, the Jagiellonian Fair or the “East of Culture” – Different Sounds Art’n’Music Festival, some of which are Lublin’s flagship cultural events.
Every year Lublin and the Lublin Region attract growing numbers of tourists. Very often they fly to Lublin Airport located only 15 kilometres from the City centre.
how to reach:
Mariusz Sagan, PhDHead of Strategy and Entrepreneurship Department, Lublin Municipal Office, Poland
Management Board Member of Lublin Medicine Cluster. Co-author of Lublin 2020 Development Strategy. He initiated programmes like Lublin Medicine Cluster, Lublin IT Upland, Study in Lublin, Life Sciences Cluster.
Prof. Mansur Rahnama, MD,PhDNational Consultant of Dental Surgery in Poland
Head of the Chair and Department of Dental Surgery of Medical University of Lublin. Chairman of the Panel of Experts on Maxillofacial Surgery and a member of the Scientific Council of the Minister of Health. President of the Polish Association of Oral and Maxilolofacial Surgery.
Ryszard Mądry, MD, PhDLublin Region Consultant for Plastic Surgery
Deputy coordinating doctor in the Eastern Burn Treatment and Reconstructive Surgery Centre. He has completed foreign internships in hospitals in Austria and the United States of America. Member of the Polish Society of Plastic, Reconstructive and Aesthetic Surgery, the Polish Society of Burn Treatment, the Polish Society of Wounds Treatment, European Burn Association.
Magdalena Rutkowska, MDPresident of Medical Travel Partner, Poland
Responsible for Polish medical tourism promotion project in 7 countries: UK, USA, Russia, Germany, Denmark, Sweden and Norway. Experienced speaker and teacher at MBA Healthcare Program. Since 2015, as a consultant for medical institutions in Poland, she has been conducting audits, trainings in the field of medical tourism, workshops on strategies on foreign markets and workshops on the process of foreign patient care.
Irving StackpolePresident of Stackpole & Associates, USA
With over four decades of experience in healthcare, Irving Stackpole is the President of Stackpole & Associates, Inc., a marketing, research and training firm. In 2007 he was the editor of Marketing Medical Tourism – the first book on the subject. He co-hosts the Medical Travel Show – the first serial podcast on medical tourism and is a co-author of Health Travel & Tourism: The Marketing Handbook.
ANDRIY RIKOTADeputy of Lviv City Council, Ukraine
Founder and Chairman of the Lviv Medical Tourism Cluster. Owner and Head of Rikota clinic in Lviv. Master of Medicine, Law and Governance Management.
Bartosz ZiółekChinese Market Expert, President of Amber Global Consulting, Poland
Has over 12 years of business experience in developing start-ups, especially on emerging markets including China establishing trading companies and commercial partnerships, implementing business development strategies and new technologies. Since 2010, he has been a President of Amber Global Consulting headquartered in Hong Kong.
Małgorzata Majewska-Paradowska, MD, PhDCo-owner of ALDENT Dentistry and Implantology Centre, Poland
Małgorzata Majewska-Paradowska is a co-owner of ALDENT Dentistry and Implantology Centre. Member of the Polish Dental Society, the Polish Endodontic Association, the European Society of Endodontology and the Polish Society of Children's Dentistry. Aldent provides medical care for patients from Europe but also from Canada, USA and Australia.
Assist. Prof. Vladimir Mozetič, MD, PhD, MHAPresident of Kvarner Health Tourism Cluster, Croatia
Director of the Community Health Centre of Primorsko-Goranska County. Lecturer at Faculties of Medicine, Heath Studies and Tourism and Hospitality Management at the Universities in Rijeka and Zagreb.
Robert Rejdak, MD, PhD, Prof. of OphthalmologyHead of Ophthalmology Clinic and the Department of Ophthalmology of Medical University of Lublin, Poland
Training Director of European School for Advanced Studies in Ophthalmology (ESASO). President of the Association of Polish Ophthalmologists. President of Polish Society of Ophthalmic Surgeons.
Dr. Claudia MikaFounder and CEO of Temos International Healthcare Accreditation, Germany
Dr. Mika advises associations and governmental institutions regarding quality related topics and international patient management. Having worked globally with healthcare providers, she has first-hand experience in building quality management systems, as well as international patient departments. Vice Chairwoman of the Diplomatic Council Healthcare Forum. In 2017, she was awarded the Dr. Sanjiv Malik Lifetime Award for her significant contribution to the development of the medical travel sector.
Arnis KrasovskisDirector, Medrefund LTD, England, UK
He has been successfully working with clinics in Europe including Poland since 2012. Representative of Ministry of Health of the Republic of Latvia at EU Commision Cross-border Healthcare Committee (2011-2012).
Marek HołówkoCEO & Co-founder clinichunter.com, Poland
CEO & Co-founder of clinichunter.com, the largest medical tourism platform in Poland. ClinicHunter works with 120+ clinics across Poland and other Central Europe countries.
Tomasz Bieżanek, MD, PhDLublin Medical Tourism Consortium, Poland
Leader of Lublin Medical Tourism Consortium. Founder and manager of “Botanik” Medical Clinic. Lecturer at the Chair and Department of Conservative Dentistry with Endodontics and at the Faculty of Dentistry English Division of the Medical University of Lublin.
Karina Przybyło-KisielewskaVice President of Bristol Art & Medical SPA and Vice President of the Board of the Chamber of Commerce - Health Tourism Group, Poland
Manager with 20-year experience in the hospitality and tourism industry. Co-organizer of inbound missions for doctors, tour operators, journalists from Norwegian, American and Ukrainian markets. The Chamber of Commerce - Health Tourism Group associates 70 entities from the health and wellness industry.
Alfred FrankovićManager of the Kvarner Health Tourism Cluster, Croatia
Since 2015 he has been manager of the Kvarner Health Tourism Cluster. In 2016 the Kvarner Health Tourism Cluster has been awarded as the best medical and health-tourism cluster of the year by the International Medical Travel Journal.
YULIYA MARTYNYAK, PHDExecutive Director of the Lviv Medical Tourism Cluster, Ukraine
Executive Director and co-author of the idea of creation of the Cluster. Projects Manager in public and private sector. Lecturer of Medical Clinic Marketing courses.
Tadeusz BuczekHead of the Department of Economy and Entrepreneurship Support at Marshal Office of the Lubelskie Voidvodeship, Poland
Highly experienced in economic marketing. Especially in organisation of business missions, placing products and services on the market, market analyses, target market strategies.
Grzegorz Wallner, MD, PhD, Prof. of SurgeryNational Consultant of General Surgery in Poland
Head of the II Chair and Department of General and Gastrointestinal Surgery and Surgical Oncology of the Alimentary Tract of Medical University of Lublin. Lublin Medicine Cluster Expert.
Lutz LungwitzPresident of the German Medical Wellness Association & the International Medical Wellness Association, Germany
President of the German Medical Wellness Association and of the International Medical Wellness Association both based in Berlin. He has a lot of experience in the hospitality industry in Germany, in Europe and worldwide.
Elizabeth ZiembaPresident and founder of Medical Tourism Training, USA
Elizabeth Ziemba works with governments, wellness, health & medical service providers, associations, facilitators, and hotels, resorts and spas on five continents to accomplish their strategic growth goals. Her consulting projects include national medical tourism road maps, national & provider marketing plans, strategic planning and more.
Nureini MohamedMedical Tourism Consultant, HYF Medical Center in Dubai, UAE
Nureini is a medical tourism consultant at HYF Medical Center in Dubai and a co-founder of a start-up “iHealthGate” – a medical travel and case management agency. He graduated from a medical school in China with a Certificate of Honour. Nureini worked as a representative of a medical tourism agency based in USA and as a medical case manager in a German medical tourism agency.
Olena Melnyk, MDExpert of the International Association of Physicians in Medical Tourism (more than 4000 members).
Founder and managing director of “Melnyk m.d.” medical centre. Besides medical activities, she is engaged in education giving lectures at educational institutions in Ukraine focused on health and prevention of diseases.
Dorota KarczewskaPresident of the Board and Director of the ŻAGIEL MED Hospital, Poland
At the hospital she is responsible for the entire project, including the implementation of medical activities and running the hospital and outpatient clinic. Member of Lublin Medicine Cluster Advisory Board.
Marzena Strok-SadłoManagement Board Member of Lublin Medicine Cluster, Poland
Head of Business Ecosystems Office in the Department of Strategy and Entrepreneurship at the Lublin Municipal Office. She has many years of experience in project management both in private and public sectors. Medical & wellness inbound tourism expert.
Michał Solecki, MD, PhDSpecialist in general surgery, Medical University of Lublin, Poland
Senior lecturer at 2nd Department of General, Gastrointestinal and Oncological Surgery of the Alimentary Tract. Instructor in gastrointestinal tract functional testing (high resolution manometry, pH-metry with impedance). Member of Association of Polish Surgeons and European Association for Endoscopic Surgery and other Interventional Techniques.
8.00 – 8.45
Opening of the Conference and welcome address by Krzysztof Żuk, Mayor of Lublin City
Panel I – Health tourism in regional and national strategies for economic development – panel of public administration and health tourism clusters
Part I – Public administration
- Mariusz Sagan – Lublin Municipal Office, Poland
- Vladimir Mozetić – Kvarner Health Tourism Cluster, Croatia
- Tadeusz Buczek – Lubelskie Voivodeship, Poland
- Andriy Rikota – Deputy of Lviv City Council, Ukraine
Part II – Clusters in Health Tourism
- Marzena Strok-Sadło – Lublin Medicine Cluster, Poland
- Alfred Franković – Kvarner Health Tourism Cluster, Croatia
- Yuliya Martynyak – Lviv Medical Tourism Cluster, Ukraine
- Karina Przybyło-Kisielewska – Chamber of Commerce – Health Tourism Group, Poland
10.00 – 10.30
New trends in buying and selling healthcare across borders – Elizabeth Ziemba, Medical Tourism Training, USA
10.30 – 11.00
Quality, quality management and accreditation in health tourism – Claudia Mika, Temos International, Germany
11.00 – 11.15
11.15 – 12.00
Panel II – Implementation of advanced technologies and international cooperation versus the quality of medical services process
- Grzegorz Wallner – National Consultant of General Surgery, Poland
- Mansur Rahnama – National Consultant of Dental Surgery, Poland
- Robert Rejdak – Head of Ophthalmology Clinic and the Department of Ophthalmology of Medical University of Lublin, Poland
- Ryszard Mądry – Lubelskie Voivodship Consultant for Plastic Surgery, Poland
12.00 – 13.00
Panel III – Good practices in health tourism
- Tomasz Bieżanek – Lublin Medical Tourism Consortium, Poland
- Małgorzata Majewska – Paradowska, Co-owner of ALDENT Dentistry and Implantology Centre, Poland
- Karina Przybyło-Kisielewska – Bristol Art & Medical SPA, Poland
- Dorota Karczewska – ŻAGIEL MED Hospital, Poland
13.00 – 14.00
14.00 – 14.50
Panel IV – The role of facilitators in health tourism. So far experience and future vision
Moderator: Magdalena Rutkowska, President of Medical Travel Partner, Poland
- Nureini Mohamed – Medical Tourism Consultant, Dubai, UAE (Key Speech)
- Marek Hołówko – ClinicHunter.com, Poland
- Arnis Krasovskis – Medrefund , England, UK
14.50 – 15.10
The US insurance market and medical travel: Obstacles and opportunities – Irving Stackpole, Stackpole and Associates, USA
15.10 – 15.30
Medical Wellness. How to meet German clients expectations – Lutz Lungwitz, German Medical Wellness Association, Germany
15.30 – 15.45
15.45 – 17.00
Panel V – Determinants of cross-border cooperation in inbound health tourism. Specificity of target markets
- Olena Melnyk – Expert of the International Association of Physicians in Medical Tourism, Ukraine
- Bartosz Ziółek – Chinese Market Expert, Amber Global Consulting, Poland
- Arnis Krasovskis – Medrefund, England, UK
- Nureini Mohamed, Medical Tourism Consultant, Dubai , UAE
17.00 – 17.15